Privacy Policy

Privacy Policy
Last Updated On 22-Sep-2021
Effective Date 22-Sep-2021

This Privacy Policy describes the policies of Oscatel Ltd, Unit 2, Charnwood House, Marsh Road, Ashton, Bristol BS3 2NA, United Kingdom of Great Britain and Northern Ireland (the), email: [email protected] on the collection, use and disclosure of your information that we collect when you use our website ( https://www.oscatel.co.uk ) (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

How We Use Your Information:
We will use the information that we collect about you for the following purposes:

Marketing/ Promotional
Testimonials
Enforce T&C
Support
Administration info
Targeted advertising
Site protection
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Oscatel Ltd, Unit 2, Charnwood House, Marsh Road, Ashton, Bristol, UK, email: [email protected]. We will address your concerns in accordance with applicable law.

Cookies Policy

This is the Cookie Policy for Oscatel, accessible from oscatel.co.uk

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Site preferences cookiesIn order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.
• Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
• As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
• The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.For more information on Google AdSense see the official Google AdSense privacy FAQ.
• We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
• Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

• Email: [email protected]
• Post: Oscatel Ltd, Unit 2, Charnwood House, Marsh Road, Ashton, Bristol, UK

Website Terms Of Use

These terms and conditions outline the rules and regulations for the use of Oscatel‘s Website, located at oscatel.co.uk.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Oscatel’s website if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Oscatel’s website, you agreed to use cookies in agreement with the Oscatel‘s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Oscatel and/or its licensors own the intellectual property rights for all material on Oscatel’s website. All intellectual property rights are reserved. You may access this from Oscatel’s Website for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from Oscatel’s Website
• Sell, rent or sub-license material from Oscatel’s Website
• Reproduce, duplicate or copy material from Oscatel’s Website
• Redistribute content from Oscatel’s Website

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Oscatel does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Oscatel, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Oscatel shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Oscatel reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Oscatel a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organisations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organisations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organisations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Oscatel; and (d) the link is in the context of general resource information.

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Oscatel. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organisations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Oscatel‘s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly. Email: [email protected]

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

SecureKey Terms Of Service

 

Introduction

Welcome to SecureKey, a service provided by Oscatel Ltd (“we,” “us,” “our”). SecureKey offers secure authentication services, including but not limited to multi-factor authentication (MFA), identity verification, and secure login services for businesses and individual users (collectively, the “Services”). These Terms of Service (“Terms”) govern your access to and use of the Services. By using SecureKey, you agree to be bound by these Terms. If you do not agree with these Terms, you must discontinue using the Services immediately.

Definitions

In these Terms, the following definitions apply:

• “Service(s)” refers to all services provided by SecureKey, including multi-factor authentication, identity verification, and secure login services.
• “User(s)” refers to any individual or entity that accesses or uses the Services.
• “Account” refers to the user account created to access the Services.
• “Content” refers to all data, information, and materials provided, uploaded, or generated by users through the Services.
• “Data” refers to any information, including personal information, processed or stored through the Services.

Acceptance of Terms

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. Businesses and organizations using the Services must obtain explicit consent from their end-users to use the Services. This agreement is legally binding between you and Oscatel Ltd. If you do not agree with these Terms, you are not authorized to use the Services.

Eligibility

To use the Services, you must be at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction. By using the Services, you represent and warrant that you meet these eligibility requirements.

User Responsibilities

Acceptable Use

You agree to use the Services in compliance with all applicable laws and regulations. You may not:

• Engage in any activity that interferes with or disrupts the Services.
• Attempt to gain unauthorized access to any part of the Services or related systems or networks.
• Use the Services for any illegal, harmful, or fraudulent activities.

Prohibited Activities

You are strictly prohibited from using the Services to:

• Hack, infiltrate, or otherwise compromise the security of the Services or any associated systems.
• Engage in any form of unauthorized data access or collection.
• Disseminate harmful software, such as viruses or malware, through the Services.

Fees and Payment

Certain Services may be offered for a fee. If applicable, fees will be clearly communicated to you at the time of purchase or subscription. Payment terms, including billing cycles and methods, will be specified during the purchase process. Non-payment may result in suspension or termination of your access to the Services.

Privacy Policy

Our collection, use, and protection of your data are governed by our Privacy Policy (see above). By using the Services, you consent to the collection and use of your data as outlined in the Privacy Policy. We may share your data with third parties only as described in the Privacy Policy and in compliance with applicable laws.

Intellectual Property

Ownership

Oscatel Ltd retains all rights, title, and interest in and to the SecureKey Services, including all intellectual property rights associated with the software, trademarks, and content provided through the Services.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Services solely for your personal or business use, in accordance with these Terms. You may not reproduce, modify, distribute, or create derivative works from the Services without our express written permission.

User-Generated Content

Ownership and Rights

You retain ownership of any content you upload or create while using the Services. However, by submitting content through the Services, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content as necessary to operate and provide the Services.

Content Removal

We reserve the right to remove or disable access to any content that violates these Terms or is otherwise deemed inappropriate at our discretion.

Termination and Suspension

Termination by SecureKey

We may terminate or suspend your access to the Services, without notice, for any reason, including but not limited to breach of these Terms or if you pose a security risk to the Services.

Consequences of Termination

Upon termination, your right to use the Services will immediately cease. We are not liable for any loss of data or content resulting from the termination or suspension of your Account. You may contact us to appeal the termination or seek reinstatement, but we are under no obligation to grant such requests.

Disclaimers and Limitation of Liability

Disclaimers

The Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the reliability, accuracy, or suitability of the Services for any purpose. We disclaim all warranties to the fullest extent permitted by law.

Limitation of Liability

In no event shall Oscatel Ltd be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from the use of the Services shall not exceed the amount paid by you to use the Services in the preceding 12 months.

Indemnification

You agree to indemnify, defend, and hold harmless Oscatel Ltd, its affiliates, and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the Services, violation of these Terms, or infringement of any rights of a third party.

Modifications to the Terms

We reserve the right to modify these Terms at any time. We will notify you of any significant changes to the Terms by posting the revised Terms on our website and/or by other means of communication. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must discontinue using the Services.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising from or related to these Terms or the Services shall be resolved through binding arbitration in London, United Kingdom. The parties agree to submit to the exclusive jurisdiction of the courts in London for any legal proceedings that are not subject to arbitration.

Miscellaneous

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Oscatel Ltd regarding your use of the Services.

Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

 

Opt-In for SMS Notifications

Phone Number Provision and Consent

By providing a phone number through the SecureKey Services, the company and its users (“End-Users”) expressly consent to receive SMS (Short Message Service) messages, including but not limited to One-Time Passwords (OTP) and account-related notifications.

Purpose of SMS Notifications

The phone number provided will be used to deliver OTPs necessary for multi-factor authentication and to send important notifications related to the security and management of the Account. These messages are essential for the functionality and security of the Services.

Frequency and Cost of Messages

SMS messages will be sent as needed based on the company’s or End-User’s interaction with the Services, such as when logging in, resetting passwords, or receiving account alerts. Standard messaging rates may apply as determined by the End-User’s mobile carrier. SecureKey is not responsible for any charges that may be incurred from receiving SMS messages.

Opting Out

If a company or End-User wishes to opt out of receiving SMS notifications, they may do so by contacting SecureKey support or responding “STOP” to any message received. However, opting out may limit access to certain Services that rely on OTPs for secure authentication.

This section ensures that all companies and their End-Users are informed of the use of their phone numbers for critical security communications, aligning with industry standards for secure authentication processes.

 

Thank you for choosing SecureKey. We are committed to providing you with secure and reliable authentication services.